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Commuters are fed up with the 7 line

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Councilman Jimmy Van Bramer took off the gloves this morning and threw a volley of punches at the (MTA) concerning its No. (7) train weekday service. Van Bramer, who was joined by several disgruntled (7) train riders, held a rally at the 40th Street station this morning and said that weekday service had fallen to a new low.

He said that rush-hour commuters have had to contend with trains breaking down, signal malfunctions and overcrowded platforms that have put people’s lives at risk. “Queens riders are fed up with poor (7) train service,” he said. “Riders are paying for a service that is poor, inconsistent and just plain late.”  He said that the level of service was “outrageous, potentially dangerous and disgraceful.” He said that the (MTA) , a state-run agency, was not being held accountable and that its standard excuse that ‘it will get better one day’ was inadequate to commuters who have to get to work on time. He called on the (MTA) to publicly release detailed information about every disruption (during rush hour) over the last year and to respond to angry riders at a town hall meeting. But the (MTA) pushed back. “We will be more than happy to look at the data but what does that accomplish?” wrote Kevin Ortiz, a spokesman for the (MTA) , in an e-mail. “To confirm what we already know?”

“We are already working hard to make the (7) line more reliable by installing a new signal system, thousands of feet of track panels and making Sandy-related repairs—all vital work to improve service on the line.”

“We understand that these service disruptions are inconvenient to our customers who depend on the No. (7) line and we appreciate their patience.” But Tara Turtell, one of several angry riders, wasn’t so patient with the (MTA) recently when she waited in the freezing cold on the 40th Street platform for over 45 minutes. She said that 10 trains came through the station, which were too packed for anyone to board. “Unfortunately that was just one of many times the (7) train has made me excessively late to work. When I complain to the (MTA) all I hear are halfhearted apologies and absolutely no desire to improve, which makes the situation that much more frustrating,” she said............

 

Want to read more: Source: http://sunnysidepost.com/2015/03/11/van-bramer-lambasts-mta-over-7-train-weekday-service-mta-pushes-back/


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