http://www.sheepsheadbites.com/2015/06/the-commute-the-customer-is-not-the-mtas-top-priority/
THE COMMUTE: Customers should be the MTA’s top priority, but they’re not. That explains why communication is so poor when there are service outages that result in extraordinary waits of up to three hours, such as what occurred last winter in Flushing...
THE COMMUTE: Customers should be the MTA’s top priority, but they’re not. That explains why communication is so poor when there are service outages that result in extraordinary waits of up to three hours, such as what occurred last winter in Flushing...